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Free Shipping on Orders @ $80 or More for Sydney, Melbourne & Brisbane Metropolitan Areas

Shipping Policy

PLEASE BE AWARE THAT DELIVERY TIMES MAY BE 1-5 BUSINESS DAYS DURING NOVEMBER & DECEMBER DUE TO THE CHRISTMAS RUSH.
The couriers have many more deliveries thank usual. Thank you for your understanding.

All orders are shipped via courier companies. Shipping is free and fast for orders at $80 or more for Sydney, Melbourne & Brisbane Metropolitan Area Customers . If you live outside the Metropolitan Areas, you may also be eligible for free delivery to certain areas if your order is over $149 - please contact us to find out which areas these are.
Shipping fees for other areas will be payable according to the shipping weight calculated by our system.
THE MAP ON OUR WEBSITE IS NOT TO SCALE AND COLOUR ZONES MAY HAVE CHANGED. PLEASE CONTACT US FOR CORRECT ZONES.
OUR SYSTEM DOES NOT CALCULATE FEES BY POSTCODES, AND ENTERING THE INCORRECT AREA MAY CHARGE AN INCORRECT FEE - IF YOU ARE IN DOUBT WHETHER YOU ARE IN A METROPOLITAN AREA OR WANT TO FIND OUT WHICH AREA YOU ARE IN - PLEASE CONTACT US.


Best Nappies will ship in-stock goods within 1 working day after the payment for the order has been received. Please be aware that Internet Banking payments take 1 day to be received.
You will be contacted by us if there is any reason why your goods cannot be shipped out from our warehouse within that time. Some larger goods may be shipped from the manufacturer or a distributor.

Best Nappies does not ship to international destinations.

Please allow 1-3 business days for your order to arrive. If you live in a remote area, please allow up to 7 business days for delivery.
PLEASE BE AWARE THAT DELIVERY TIMES MAY BE LONGER DURING NOVEMBER & DECEMBER DUE TO THE CHRISTMAS RUSH (Couriers have many more deliveries than usual).
 
If you are not home when your order is delivered for the first time, the courier driver will most likely leave a calling card in your mailbox. You can call the courier company to set up a time for their free second delivery attempt.
If you happen to be unavailable again for their 2nd delivery, you will have to pick up your order from their depot or pay a fee to them for another re-delivery.
 
Please call us if you have not received your delivery within 1 week & we will help locate it. 


 
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Sydney Phone : 02 9153 7188
Outside Sydney : 1300 390 839
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